Mr. Latte StoryFRAGILE? LOL! Privacy Policy
This English page is a machine translation of the Korean original, so some wording may read a little off.
FRAGILE? LOL! (Android package net.mrlatte.fragilelol) is a packing puzzle game where a new packing robot stacks odd parcels into a box without breaking them, operated by Mr. Latte. This policy applies to the game app. Contact us at hello@mrlatte.net.
Game saves
Your coins and total coins earned, the orders you cleared and the stars of each order, the order you are in the middle of (so a restart continues it), lifetime counts of what happened in your orders (such as perfect orders, broken items, tossed items and failed VIP orders), your play time, the items in your OOPS ALBUM, the customers you met, your warehouse upgrades, the box skins you own and use, your rank, trophies, daily missions and their progress, your login calendar, your Daily Packing Rush best score and streak, free hints and special boxes used today, the rule cards you have seen, a counter used to space full-screen ads, and your settings (music, sound, voice, vibration and motion) are stored on your device. The game also keeps a short record of rewarded ads already paid, so a reward is never given twice. These records are not sent to a game server. You can play without creating an account or signing in. Clearing the app's storage in Android settings or uninstalling the app deletes its local records.
Advertising data
On Android you can choose to watch a rewarded ad in three places: HINT on the play screen and when you are stuck (the first hint of each day is free), 2X COINS on a result screen, to get the coins of that order a second time, and SPECIAL BOX on the home screen, once a day, for a box skin you do not have yet. A reward is granted only when the ad reward is confirmed. From level 6, one full-screen ad is shown when you leave a result or stuck screen after every third finished order, and a Daily Packing Rush counts as an order. It is not shown right after you watched a rewarded ad on that screen. The game shows no banner ads, and watching an ad is never required to play or finish an order.
We use Google AdMob and Google's consent tools to prepare and show ads. The advertising SDK may collect and share approximate location inferred from your IP address; interactions such as app launches, ad taps and video views; performance and diagnostic information; and device identifiers such as the advertising ID and app set ID. These are used for advertising, measurement, analytics and fraud prevention. Ads may be prepared while you use the app, before you select an ad button. Whether ads are requested and which information is processed depend on your region, consent status and device settings. User data transmitted by the advertising SDK is encrypted using TLS.
The game applies under-age-of-consent treatment to every ad request, so personalized advertising is not used, and limits ad content to a PG rating. We do not collect dates of birth.
Google handles retention and deletion under its Privacy Policy and its explanation of how Google uses information from apps that use its services. See Google's advertising SDK data disclosure for technical details.
Privacy choices
Where consent is required, Google's consent screen appears before ads are requested. When advertising privacy options are available, open Settings in the game and choose 'PRIVACY OPTIONS'. You can also reset or delete your advertising ID in Android's privacy and advertising settings.
Usage statistics
This version of the game does not send play records to us or to an analytics service. If we start measuring which orders are hard, this policy will say what is sent before that version is released.
Audio and artwork
Music, sound effects, voice lines and artwork are bundled files. The game does not request microphone, camera, photo or location access.
Support and your rights
If you email us, we use your reply address and the information you provide to answer and resolve your request. Support records are kept for as long as needed to handle the request. Contact hello@mrlatte.net to request access, correction or deletion, or to ask about data processing. You can delete local game records through Android's app storage controls. Use Google's privacy controls to manage advertising data held by Google.
Changes to this policy will appear on this page. Material changes to how information is handled will also be explained in the app.